Data We Collect
- Account and company information needed to provide the service.
- Support interactions, channel events, and operational metadata.
- Usage analytics for reliability, security, and product improvements.
How We Use Data
- Deliver core platform functionality and customer support workflows.
- Power AI agent automations and improve response quality.
- Maintain platform security, abuse prevention, and service integrity.
Data Sharing
We do not sell personal data. We share data only with trusted processors and sub-processors required to operate the service under contractual safeguards.
Retention & Security
Data is retained according to your plan settings and legal obligations, with technical and organizational controls to protect confidentiality and integrity.
Your Rights
You may request access, correction, deletion, or export of your data according to applicable laws.
Contact
For privacy requests, contact us at info@domix.ai.
Last updated: February 21, 2026